Simplifying the Delivery of Internet Services

A primary barrier to deployment of Internet products and services is that they require a high degree of technical knowledge to implement and maintain. There are simply not enough people who understand UNIX system administration, IP addressing and routing, domain name service, and wide area networking using the telcos (to name a few of the technical issues). In order to cross the bridge between our franchise owner’s limited technical knowledge and the high degree of technical knowledge required to sell and support Internet services, Quik created Cheetah.

Cheetah Site Management Software

Quik has developed a browser-based software package for the franchises that automatically configures and maintains their accounts and services. This enables them to run every part of their business from any browser from any location on the Internet. All they need is the right password.

The following options are available on the Cheetah home page:

A. Add a new Basic account.

1. Adds the dial-up access.

2. Adds the email address.

3. Adds the website.

4. Initiates the billing.

B. Delete a Basic account.

1. Deletes the users account.

2. Tracks the reason for quitting.

C. Add a new Virtual Web-site.

1. Adds a virtual site to the server.

2. Assigns the site a dedicated IP address.

3. Sends the registration email to Internic.

4. Initiates the billing.

D. Delete a Virtual Web-site.

1. Deletes the virtual site on the webserver.

2. Sends the email to Internic to cancel the registration.

3. Re-allocates the IP address.

4. Tracks the reason for quitting.

E. Add a new Virtual Machine Web-site.

1. Configures the server for 20 domain names.

2. Allocates 20 IP addresses to the customer.

3. Notifies the webmaster via email.

4. Initiates the billing.

F. Add an additional email box to an existing account.

1. Adds an additional email box for a user.

2. Adds $5.00 per month to the customer billing.

G. Delete an additional email box.

1. Deletes user email box

2. Tracks reason for deletion.

H. Modify your franchise e-mail forwarding addresses.

1. Allows franchise to forward email to any address.

I. Your Router.

1. Shows who is online.

2. Allows franchisee to knock people off-line.

3. Shows modem traffic.

4. Shows T1 traffic.

5. Remote reboot

J. View customer usage.

1. Shows time and date of all logins

2. Shows amount of data transferred by each customer.

K. View customer billing.

1. Shows customer billing amount along with fee schedule.

2. Automatically debits accounts on appropriate days.

3. Shows all account credits.

4. Ages all accounts.

L. Your Customers.

1. Lists all customer information.

2. List individual customer.

Cheetah software enables a franchise owner with average knowledge of Windows95 to be able to configure and maintain all common Internet services after five days of training. A franchise can train a Quik Agent to configure basic access, email and web accounts in two hours.

Cheetah also has an end-ures component. Configuration CD-ROMs for Window95 allow an end-ures to configure their Internet account automatically update and install Microsoft Internet Explorer 4.0.

Quik’s proprietary Cheetah Site Management software is an example of Quik’s dedication and ability to keep Quik Internet franchise owners on the cutting edge of new developments and technologies in our fast changing business.

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